Frequently asked questions
How do I make an order?
- Simply put the things you want in your cart and go to the checkout. Once your order is placed, you'll get an email to let you know it's been received.
Can I change or cancel my order after I've placed it?
- If you need to cancel your order, you can do so within an hour of placing it by calling us at +1 409 797 6833 or emailing support@vedilla.com. After this time, you will have to follow our Return & Refund Policy.
What kinds of payments do you take?
- Shopify Payments lets you make safe payments with major credit and debit card
How long does it take for the package to arrive?
- It usually takes 1–2 business days to process an order and 3–7 business days to get it after it has been shipped.
What is your policy on returns?
- You can return items within 30 days of getting them. Items must be in their original packaging and not used. For more information, please see our full Return and Refund Policy.
